fix(governance): link callback work item back to queue

apps/api/src/services/platform_operator_service.py

@@ -1195,6 +1195,13 @@ def _km_stale_callback_owner_review_work_item(
             "callback_reply_status": "sent",
         }
     )
+    work_item_query = urlencode(
+        {
+            "project_id": project_id,
+            "work_item_id": work_item_id,
+            "incident_id": incident_id,
+        }
+    )
     return {
         "schema_version": "km_stale_callback_owner_review_work_item_v1",
         "work_item_id": work_item_id,
@@ -1207,6 +1214,7 @@ def _km_stale_callback_owner_review_work_item(
         "next_step": "review_or_queue_km_owner_review",
         "target_surface": "awooop_runs_callback_evidence",
         "target_href": f"/awooop/runs?{target_query}",
+        "work_item_href": f"/awooop/work-items?{work_item_query}",
         "writes_on_read": False,
         "manual_review_required": True,
         "batch_writes_allowed": False,

apps/api/tests/test_awooop_operator_timeline_labels.py

@@ -573,6 +573,11 @@ def test_km_stale_completion_summary_generates_owner_review_work_item() -> None:
             "&incident_id=INC-20260524-16109D"
             "&callback_reply_status=sent"
         ),
+        "work_item_href": (
+            "/awooop/work-items?project_id=awoooi"
+            "&work_item_id=km-callback-owner-review%3Aawoooi%3AINC-20260524-16109D"
+            "&incident_id=INC-20260524-16109D"
+        ),
         "writes_on_read": False,
         "manual_review_required": True,
         "batch_writes_allowed": False,

apps/web/src/app/[locale]/awooop/runs/page.tsx

@@ -306,6 +306,7 @@ interface KmStaleCallbackOwnerReviewWorkItem {
   next_step?: string | null;
   target_surface?: string | null;
   target_href?: string | null;
+  work_item_href?: string | null;
   writes_on_read?: boolean | null;
   manual_review_required?: boolean | null;
   batch_writes_allowed?: boolean | null;
@@ -1530,9 +1531,9 @@ function CallbackKmCompletionSummary({
         ) : (
           <p className="text-[#77736a]">{t("noRelated")}</p>
         )}
-        {workItem?.target_href ? (
+        {workItem?.work_item_href || workItem?.target_href ? (
           <Link
-            href={workItem.target_href as never}
+            href={(workItem.work_item_href ?? workItem.target_href) as never}
             className="mt-1 inline-flex w-fit items-center gap-1.5 border border-[#d8d3c7] bg-[#faf9f3] px-2 py-1 text-xs font-semibold text-[#2e2b26] hover:border-[#d97757] hover:text-[#8a4a2f]"
           >
             <SearchCheck className="h-3.5 w-3.5" aria-hidden="true" />

apps/web/src/app/[locale]/awooop/work-items/page.tsx

@@ -783,6 +783,7 @@ type KmStaleCallbackOwnerReviewWorkItem = {
   next_step?: string | null;
   target_surface?: string | null;
   target_href?: string | null;
+  work_item_href?: string | null;
   writes_on_read?: boolean | null;
   manual_review_required?: boolean | null;
   batch_writes_allowed?: boolean | null;