feat(governance): show callback owner review triage

apps/api/src/services/platform_operator_service.py

@@ -1215,6 +1215,26 @@ def _km_stale_callback_owner_review_work_item(
         "target_surface": "awooop_runs_callback_evidence",
         "target_href": f"/awooop/runs?{target_query}",
         "work_item_href": f"/awooop/work-items?{work_item_query}",
+        "triage": {
+            "schema_version": "km_stale_callback_owner_review_triage_v1",
+            "flow_stage": "callback_observed_owner_review_link_missing",
+            "ai_lead_agent": "Hermes",
+            "supporting_agents": ["OpenClaw", "ElephantAlpha"],
+            "automation_state": "manual_owner_review_required",
+            "safe_to_auto_repair": False,
+            "blocking_reason": reason or "no_matching_completion_item",
+            "matching_strategy": "related_incident_id_exact_match",
+            "already_done": [
+                "callback_reply_persisted",
+                "completion_queue_checked",
+                "generated_read_only_work_item",
+            ],
+            "next_actions": [
+                "review_runs_callback_evidence",
+                "queue_matching_km_stale_candidate",
+                "complete_owner_review_after_owner_approval",
+            ],
+        },
         "writes_on_read": False,
         "manual_review_required": True,
         "batch_writes_allowed": False,

apps/api/tests/test_awooop_operator_timeline_labels.py

@@ -578,6 +578,26 @@ def test_km_stale_completion_summary_generates_owner_review_work_item() -> None:
             "&work_item_id=km-callback-owner-review%3Aawoooi%3AINC-20260524-16109D"
             "&incident_id=INC-20260524-16109D"
         ),
+        "triage": {
+            "schema_version": "km_stale_callback_owner_review_triage_v1",
+            "flow_stage": "callback_observed_owner_review_link_missing",
+            "ai_lead_agent": "Hermes",
+            "supporting_agents": ["OpenClaw", "ElephantAlpha"],
+            "automation_state": "manual_owner_review_required",
+            "safe_to_auto_repair": False,
+            "blocking_reason": "no_matching_completion_item",
+            "matching_strategy": "related_incident_id_exact_match",
+            "already_done": [
+                "callback_reply_persisted",
+                "completion_queue_checked",
+                "generated_read_only_work_item",
+            ],
+            "next_actions": [
+                "review_runs_callback_evidence",
+                "queue_matching_km_stale_candidate",
+                "complete_owner_review_after_owner_approval",
+            ],
+        },
         "writes_on_read": False,
         "manual_review_required": True,
         "batch_writes_allowed": False,

apps/web/messages/en.json

@@ -2021,6 +2021,10 @@
         "callbackOwnerReviewLatest": "Latest: {incident} / {action}",
         "callbackOwnerReviewQueue": "Completion queue: ready {ready}; blocked {blocked}; completed {completed}; failed {failed}",
         "callbackOwnerReviewNext": "Next: {next}",
+        "callbackOwnerReviewFlow": "Flow: {stage}; match: {strategy}",
+        "callbackOwnerReviewAgents": "Lead: {lead}; support: {support}",
+        "callbackOwnerReviewAutomation": "Automation: {state}; safe auto-repair={safe}",
+        "callbackOwnerReviewBlocker": "Blocker: {reason}",
         "callbackOwnerReviewEmpty": "Recent callback evidence is matched or no data is available yet",
         "ciSecretHygiene": "Repo-controlled step env / action input exposure is guarded; key rotation and log retention remain",
         "governance": "Unresolved governance alerts: {unresolved}; pending dispatch: {queued}",
@@ -2801,6 +2805,10 @@
           "noRelated": "This incident has no matching owner-review completion item yet.",
           "fetchFailed": "KM owner-review summary failed to load: {reason}",
           "openWorkItem": "Open work item",
+          "triageFlow": "Flow: {stage}; match: {strategy}",
+          "triageAgents": "Lead: {lead}; support: {support}",
+          "triageAutomation": "Automation: {state}; safe auto-repair={safe}",
+          "triageBlocker": "Blocker: {reason}",
           "statuses": {
             "matched_owner_review": "Matched owner review",
             "no_related_owner_review": "No matched owner review",

apps/web/messages/zh-TW.json

@@ -2022,6 +2022,10 @@
         "callbackOwnerReviewLatest": "最新：{incident} / {action}",
         "callbackOwnerReviewQueue": "Completion queue：可處理 {ready}；卡住 {blocked}；完成 {completed}；失敗 {failed}",
         "callbackOwnerReviewNext": "下一步：{next}",
+        "callbackOwnerReviewFlow": "流程：{stage}；匹配：{strategy}",
+        "callbackOwnerReviewAgents": "主責：{lead}；協作：{support}",
+        "callbackOwnerReviewAutomation": "自動化：{state}；可安全自動修復={safe}",
+        "callbackOwnerReviewBlocker": "卡點：{reason}",
         "callbackOwnerReviewEmpty": "近期 callback evidence 均已匹配或尚無資料",
         "ciSecretHygiene": "repo 可控 step env / action input 泄漏面已加 guard；仍需 key rotation 與 log retention 收斂",
         "governance": "未解治理告警：{unresolved}；pending dispatch：{queued}",
@@ -2802,6 +2806,10 @@
           "noRelated": "本 Incident 尚未對到 owner-review completion item。",
           "fetchFailed": "KM owner-review 摘要讀取失敗：{reason}",
           "openWorkItem": "開啟工作項",
+          "triageFlow": "流程：{stage}；匹配：{strategy}",
+          "triageAgents": "主責：{lead}；協作：{support}",
+          "triageAutomation": "自動化：{state}；可安全自動修復={safe}",
+          "triageBlocker": "卡點：{reason}",
           "statuses": {
             "matched_owner_review": "已匹配 owner review",
             "no_related_owner_review": "未匹配 owner review",

apps/web/src/app/[locale]/awooop/runs/page.tsx

@@ -307,11 +307,25 @@ interface KmStaleCallbackOwnerReviewWorkItem {
   target_surface?: string | null;
   target_href?: string | null;
   work_item_href?: string | null;
+  triage?: KmStaleCallbackOwnerReviewTriage | null;
   writes_on_read?: boolean | null;
   manual_review_required?: boolean | null;
   batch_writes_allowed?: boolean | null;
 }
 
+interface KmStaleCallbackOwnerReviewTriage {
+  schema_version?: string;
+  flow_stage?: string | null;
+  ai_lead_agent?: string | null;
+  supporting_agents?: string[];
+  automation_state?: string | null;
+  safe_to_auto_repair?: boolean | null;
+  blocking_reason?: string | null;
+  matching_strategy?: string | null;
+  already_done?: string[];
+  next_actions?: string[];
+}
+
 interface KmStaleCompletionSummary {
   schema_version?: string;
   project_id?: string | null;
@@ -1488,6 +1502,7 @@ function CallbackKmCompletionSummary({
     ? summary.related_items[0]
     : null;
   const workItem = summary.work_item?.status === "open" ? summary.work_item : null;
+  const triage = workItem?.triage ?? null;
 
   return (
     <div className="mt-3 border-t border-[#e0ddd4] pt-3">
@@ -1540,6 +1555,33 @@ function CallbackKmCompletionSummary({
             {t("openWorkItem")}
           </Link>
         ) : null}
+        {triage ? (
+          <div className="mt-2 grid gap-1 text-xs text-[#5f5b52]">
+            <p>
+              {t("triageFlow", {
+                stage: triage.flow_stage ?? "--",
+                strategy: triage.matching_strategy ?? "--",
+              })}
+            </p>
+            <p>
+              {t("triageAgents", {
+                lead: triage.ai_lead_agent ?? "--",
+                support: triage.supporting_agents?.join(" / ") || "--",
+              })}
+            </p>
+            <p>
+              {t("triageAutomation", {
+                state: triage.automation_state ?? "--",
+                safe: String(triage.safe_to_auto_repair ?? false),
+              })}
+            </p>
+            <p>
+              {t("triageBlocker", {
+                reason: triage.blocking_reason ?? "--",
+              })}
+            </p>
+          </div>
+        ) : null}
       </div>
     </div>
   );

apps/web/src/app/[locale]/awooop/work-items/page.tsx

@@ -784,11 +784,25 @@ type KmStaleCallbackOwnerReviewWorkItem = {
   target_surface?: string | null;
   target_href?: string | null;
   work_item_href?: string | null;
+  triage?: KmStaleCallbackOwnerReviewTriage | null;
   writes_on_read?: boolean | null;
   manual_review_required?: boolean | null;
   batch_writes_allowed?: boolean | null;
 };
 
+type KmStaleCallbackOwnerReviewTriage = {
+  schema_version?: string;
+  flow_stage?: string | null;
+  ai_lead_agent?: string | null;
+  supporting_agents?: string[];
+  automation_state?: string | null;
+  safe_to_auto_repair?: boolean | null;
+  blocking_reason?: string | null;
+  matching_strategy?: string | null;
+  already_done?: string[];
+  next_actions?: string[];
+};
+
 type KmStaleCallbackCompletionSummary = {
   schema_version?: string;
   status?: string | null;
@@ -1584,6 +1598,7 @@ function buildWorkItems(
   const latestCallbackSummary =
     latestCallbackOwnerReview?.km_stale_completion_summary ?? null;
   const latestCallbackWorkItem = latestCallbackSummary?.work_item ?? null;
+  const latestCallbackTriage = latestCallbackWorkItem?.triage ?? null;
   const remediationQueue = telemetry.slo?.adr100?.verification_coverage?.remediation_queue;
   const remediationTotal = remediationQueue?.total ?? 0;
   const remediationReadyForAi = remediationQueue?.ready_for_ai ?? 0;
@@ -1803,6 +1818,21 @@ function buildWorkItems(
             t("evidence.callbackOwnerReviewNext", {
               next: latestCallbackWorkItem?.next_step ?? "--",
             }),
+            t("evidence.callbackOwnerReviewFlow", {
+              stage: latestCallbackTriage?.flow_stage ?? "--",
+              strategy: latestCallbackTriage?.matching_strategy ?? "--",
+            }),
+            t("evidence.callbackOwnerReviewAgents", {
+              lead: latestCallbackTriage?.ai_lead_agent ?? "--",
+              support: latestCallbackTriage?.supporting_agents?.join(" / ") || "--",
+            }),
+            t("evidence.callbackOwnerReviewAutomation", {
+              state: latestCallbackTriage?.automation_state ?? "--",
+              safe: String(latestCallbackTriage?.safe_to_auto_repair ?? false),
+            }),
+            t("evidence.callbackOwnerReviewBlocker", {
+              reason: latestCallbackTriage?.blocking_reason ?? "--",
+            }),
           ]
         : [t("evidence.callbackOwnerReviewEmpty")],
       href: latestCallbackWorkItem?.target_href ?? "/awooop/runs",