b3a7909b2b
All checks were successful
CD Pipeline / deploy (push) Successful in 1m29s
- Replace 2 silent `except Exception: pass` with logger.warning in handle_callback - Wrap _handle_await_callback, _handle_main_menu_callback with top-level try/except (query.answer on error) - Wrap _handle_complex_ai_response, _handle_simple_ai_response, _enhanced_keyword_matching, _process_await_input with top-level try/except (update.message.reply_text on error) Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
1904 lines
81 KiB
Python
1904 lines
81 KiB
Python
"""
|
||
Telegram Bot 服務
|
||
|
||
提供趨勢資料的 Telegram 互動功能
|
||
|
||
注意: 需要安裝 python-telegram-bot 套件
|
||
pip install python-telegram-bot>=20.0
|
||
|
||
功能:
|
||
- 主選單按鈕介面
|
||
- 分類選擇按鈕
|
||
- 趨勢查詢、AI 搜尋、文案生成
|
||
- 每日趨勢摘要推播
|
||
"""
|
||
|
||
import os
|
||
import json
|
||
import asyncio
|
||
import logging
|
||
import time as _time_mod
|
||
from typing import Optional
|
||
from datetime import date, timedelta
|
||
|
||
logger = logging.getLogger(__name__)
|
||
|
||
# H6 修補：callback 速率限制（每 user_id 每分鐘最多 30 次 callback）
|
||
# 訊息流在 routes/openclaw_bot_routes.py 已有 rate-limit，這裡補上 callback 缺口。
|
||
_CB_RATE_LIMIT_PER_MIN = 30
|
||
_CB_RATE_WINDOW_SEC = 60
|
||
_cb_rate_tracker: dict = {} # {user_id: [timestamp, ...]}
|
||
|
||
def _check_cb_rate_limit(user_id: int) -> bool:
|
||
"""回傳 True = 允許，False = 超過速率限制"""
|
||
if user_id is None:
|
||
return True # 無法辨識 user 時不阻擋（例如 inline query）
|
||
now = _time_mod.time()
|
||
window = _cb_rate_tracker.setdefault(user_id, [])
|
||
# 清掉 60 秒以前的紀錄
|
||
_cb_rate_tracker[user_id] = [t for t in window if now - t < _CB_RATE_WINDOW_SEC]
|
||
if len(_cb_rate_tracker[user_id]) >= _CB_RATE_LIMIT_PER_MIN:
|
||
return False
|
||
_cb_rate_tracker[user_id].append(now)
|
||
return True
|
||
|
||
# 嘗試匯入 telegram 模組
|
||
try:
|
||
from telegram import Update, InlineKeyboardButton, InlineKeyboardMarkup, ReplyKeyboardMarkup, KeyboardButton
|
||
from telegram.ext import Application, CommandHandler, MessageHandler, CallbackQueryHandler, filters, ConversationHandler
|
||
TELEGRAM_AVAILABLE = True
|
||
except ImportError:
|
||
TELEGRAM_AVAILABLE = False
|
||
logger.warning("python-telegram-bot 套件未安裝，Telegram Bot 功能將無法使用")
|
||
|
||
# 商品分類列表
|
||
CATEGORIES = [
|
||
'美妝保養', '3C家電', '服飾配件', '居家生活', '母嬰用品',
|
||
'生鮮食品', '圖書文具', '戶外運動', '餐券票券', '醫療保健',
|
||
'美體保健', '寵物用品', '箱包精品', '車類百貨', '情趣用品'
|
||
]
|
||
|
||
|
||
class TrendTelegramBot:
|
||
"""趨勢資料庫 Telegram Bot 服務"""
|
||
|
||
def __init__(self, token: str = None):
|
||
"""
|
||
初始化 Bot
|
||
|
||
Args:
|
||
token: Telegram Bot Token (從 BotFather 取得)
|
||
"""
|
||
self.token = token or os.getenv('TELEGRAM_BOT_TOKEN')
|
||
self.application = None
|
||
self.is_running = False
|
||
|
||
if not TELEGRAM_AVAILABLE:
|
||
logger.error("Telegram Bot 無法初始化: 缺少 python-telegram-bot 套件")
|
||
return
|
||
|
||
if not self.token:
|
||
logger.warning("Telegram Bot Token 未設定")
|
||
|
||
async def start(self):
|
||
"""啟動 Bot"""
|
||
if not TELEGRAM_AVAILABLE or not self.token:
|
||
logger.error("無法啟動 Telegram Bot")
|
||
return False
|
||
|
||
try:
|
||
self.application = Application.builder().token(self.token).build()
|
||
|
||
# 註冊指令處理器
|
||
self.application.add_handler(CommandHandler("start", self.cmd_start))
|
||
self.application.add_handler(CommandHandler("help", self.cmd_help))
|
||
self.application.add_handler(CommandHandler("trend", self.cmd_trend))
|
||
self.application.add_handler(CommandHandler("search", self.cmd_search))
|
||
self.application.add_handler(CommandHandler("copy", self.cmd_copy))
|
||
self.application.add_handler(CommandHandler("keywords", self.cmd_keywords))
|
||
self.application.add_handler(CommandHandler("daily", self.cmd_daily))
|
||
|
||
# 回調查詢處理器
|
||
self.application.add_handler(CallbackQueryHandler(self.handle_callback))
|
||
|
||
# 一般訊息處理器
|
||
self.application.add_handler(MessageHandler(
|
||
filters.TEXT & ~filters.COMMAND,
|
||
self.handle_message
|
||
))
|
||
|
||
# 啟動
|
||
await self.application.initialize()
|
||
await self.application.start()
|
||
await self.application.updater.start_polling()
|
||
|
||
self.is_running = True
|
||
logger.info("Telegram Bot 已啟動")
|
||
return True
|
||
|
||
except Exception as e:
|
||
logger.error(f"Telegram Bot 啟動失敗: {e}")
|
||
return False
|
||
|
||
async def stop(self):
|
||
"""停止 Bot"""
|
||
if self.application and self.is_running:
|
||
try:
|
||
await self.application.updater.stop()
|
||
await self.application.stop()
|
||
await self.application.shutdown()
|
||
self.is_running = False
|
||
logger.info("Telegram Bot 已停止")
|
||
except Exception as e:
|
||
logger.error(f"Telegram Bot 停止失敗: {e}")
|
||
|
||
# ========== 指令處理器 ==========
|
||
|
||
def _get_main_menu_keyboard(self):
|
||
"""建立主選單按鈕 - 7大功能類別"""
|
||
keyboard = [
|
||
[
|
||
InlineKeyboardButton("📊 業績查詢", callback_data="menu:sales"),
|
||
InlineKeyboardButton("🏆 商品廠商", callback_data="menu:products"),
|
||
],
|
||
[
|
||
InlineKeyboardButton("🎯 目標管理", callback_data="menu:goals"),
|
||
InlineKeyboardButton("📈 智能分析", callback_data="menu:analysis"),
|
||
],
|
||
[
|
||
InlineKeyboardButton("📄 簡報報表", callback_data="menu:reports"),
|
||
InlineKeyboardButton("<EFBFBD> 市場情報", callback_data="menu:market"),
|
||
],
|
||
[
|
||
InlineKeyboardButton("<EFBFBD> 競品日報", callback_data="menu:competitor"),
|
||
],
|
||
[
|
||
InlineKeyboardButton("❓ 使用說明", callback_data="cmd:help"),
|
||
],
|
||
]
|
||
return InlineKeyboardMarkup(keyboard)
|
||
|
||
def _get_category_keyboard(self, callback_prefix: str = "cat"):
|
||
"""建立分類選擇按鈕"""
|
||
# 每行 3 個按鈕
|
||
keyboard = []
|
||
row = []
|
||
for i, cat in enumerate(CATEGORIES):
|
||
row.append(InlineKeyboardButton(cat, callback_data=f"{callback_prefix}_{cat}"))
|
||
if len(row) == 3:
|
||
keyboard.append(row)
|
||
row = []
|
||
if row:
|
||
keyboard.append(row)
|
||
# 加入返回按鈕
|
||
keyboard.append([InlineKeyboardButton("🔙 返回主選單", callback_data="menu_main")])
|
||
return InlineKeyboardMarkup(keyboard)
|
||
|
||
async def cmd_start(self, update: Update, context):
|
||
"""開始指令 - 顯示主選單"""
|
||
user = update.effective_user
|
||
await update.message.reply_text(
|
||
f"👋 嗨，{user.first_name}！\n\n"
|
||
f"我是 *MOMO 趨勢助手*，您的智能商業分析夥伴。\n"
|
||
f"請選擇下方功能，或直接輸入問題：",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
async def cmd_help(self, update: Update, context):
|
||
"""說明指令"""
|
||
help_text = """
|
||
📖 *指令說明*
|
||
|
||
*趨勢查詢*
|
||
/trend - 查看所有分類熱門趨勢
|
||
/trend 美妝 - 查看美妝分類趨勢
|
||
|
||
*AI 搜尋*
|
||
/search 夏季防曬推薦 - AI 搜尋並分析
|
||
|
||
*文案生成*
|
||
/copy 防曬乳 - 為商品生成行銷文案
|
||
|
||
*關鍵字*
|
||
/keywords - 近 7 天熱門關鍵字
|
||
|
||
*每日摘要*
|
||
/daily - 查看今日趨勢摘要
|
||
"""
|
||
await update.message.reply_text(help_text, parse_mode='Markdown')
|
||
|
||
async def cmd_trend(self, update: Update, context):
|
||
"""趨勢查詢指令"""
|
||
category = ' '.join(context.args) if context.args else None
|
||
|
||
await update.message.reply_text("🔄 正在查詢趨勢資料...")
|
||
|
||
try:
|
||
from database.trend_models import TrendRecord
|
||
from database.manager import get_session
|
||
|
||
session = get_session()
|
||
try:
|
||
date_from = date.today() - timedelta(days=7)
|
||
|
||
# 查詢熱門趨勢
|
||
query = session.query(TrendRecord).filter(
|
||
TrendRecord.trend_date >= date_from
|
||
)
|
||
if category:
|
||
query = query.filter(TrendRecord.category == category)
|
||
|
||
records = query.order_by(
|
||
TrendRecord.popularity_score.desc()
|
||
).limit(10).all()
|
||
finally:
|
||
session.close()
|
||
|
||
if not records:
|
||
await update.message.reply_text(
|
||
f"📭 {f'{category}分類' if category else ''}近 7 天沒有趨勢資料"
|
||
)
|
||
return
|
||
|
||
# 格式化回覆
|
||
title = f"📊 {category if category else '所有分類'}熱門趨勢 (近7天)\n\n"
|
||
lines = []
|
||
for i, r in enumerate(records, 1):
|
||
source_emoji = {
|
||
'ptt': '💬',
|
||
'dcard': '📱',
|
||
'google_news': '📰',
|
||
'youtube': '🎬'
|
||
}.get(r.source, '📄')
|
||
lines.append(
|
||
f"{i}. {source_emoji} {r.title[:30]}{'...' if len(r.title) > 30 else ''} "
|
||
f"(熱度:{r.popularity_score})"
|
||
)
|
||
|
||
await update.message.reply_text(title + '\n'.join(lines))
|
||
|
||
except Exception as e:
|
||
logger.error(f"[cmd_trend] error: {e}", exc_info=True)
|
||
await update.message.reply_text("❌ 系統錯誤，請稍後再試")
|
||
|
||
async def cmd_search(self, update: Update, context):
|
||
"""AI 搜尋指令"""
|
||
query = ' '.join(context.args)
|
||
if not query:
|
||
await update.message.reply_text("❓ 請輸入搜尋關鍵字\n範例: /search 夏季防曬推薦")
|
||
return
|
||
|
||
await update.message.reply_text(f"🔍 正在搜尋「{query}」...")
|
||
|
||
try:
|
||
from services.trend_crawler_service import get_trend_crawler_service
|
||
|
||
service = get_trend_crawler_service()
|
||
result = service.web_search_with_cache(query, search_type='trends')
|
||
|
||
if result['success']:
|
||
data = result['data']
|
||
parsed = data.get('result', {})
|
||
|
||
summary = parsed.get('summary', '無摘要')
|
||
results = parsed.get('results', [])[:5]
|
||
|
||
reply = f"🔍 *搜尋結果: {query}*\n\n"
|
||
reply += f"📝 *摘要:*\n{summary}\n\n"
|
||
|
||
if results:
|
||
reply += "*相關資訊:*\n"
|
||
for i, r in enumerate(results, 1):
|
||
title = r.get('title', '無標題')[:40]
|
||
reply += f"{i}. {title}\n"
|
||
|
||
await update.message.reply_text(reply, parse_mode='Markdown')
|
||
else:
|
||
await update.message.reply_text(f"❌ 搜尋失敗: {result.get('error', '未知錯誤')}")
|
||
|
||
except Exception as e:
|
||
logger.error(f"[cmd_search] error: {e}", exc_info=True)
|
||
await update.message.reply_text("❌ 系統錯誤，請稍後再試")
|
||
|
||
async def cmd_copy(self, update: Update, context):
|
||
"""文案生成指令"""
|
||
if not context.args:
|
||
await update.message.reply_text("❓ 請輸入商品名稱\n範例: /copy 防曬乳")
|
||
return
|
||
|
||
product_name = context.args[0]
|
||
context_hint = ' '.join(context.args[1:]) if len(context.args) > 1 else None
|
||
|
||
await update.message.reply_text(f"✍️ 正在為「{product_name}」生成文案...")
|
||
|
||
try:
|
||
from services.ollama_service import OllamaService
|
||
|
||
ollama = OllamaService()
|
||
prompt = f"""請為以下商品生成 3 種風格的行銷文案:
|
||
|
||
商品: {product_name}
|
||
{f'情境: {context_hint}' if context_hint else ''}
|
||
|
||
請分別生成:
|
||
1. 標準版 (100字內)
|
||
2. 活潑版 (含表情符號，100字內)
|
||
3. 限時版 (強調緊迫感，100字內)
|
||
|
||
以繁體中文回覆。"""
|
||
|
||
response = ollama.generate(prompt, temperature=0.7)
|
||
|
||
if response.success:
|
||
await update.message.reply_text(
|
||
f"✨ *{product_name} 行銷文案*\n\n{response.content}",
|
||
parse_mode='Markdown'
|
||
)
|
||
else:
|
||
await update.message.reply_text(f"❌ 生成失敗: {response.error}")
|
||
|
||
except Exception as e:
|
||
logger.error(f"[cmd_copy] error: {e}", exc_info=True)
|
||
await update.message.reply_text("❌ 系統錯誤，請稍後再試")
|
||
|
||
async def cmd_keywords(self, update: Update, context):
|
||
"""熱門關鍵字指令"""
|
||
category = ' '.join(context.args) if context.args else None
|
||
|
||
try:
|
||
from database.trend_models import TrendKeyword
|
||
from database.manager import get_session
|
||
from sqlalchemy import func
|
||
|
||
session = get_session()
|
||
try:
|
||
date_from = date.today() - timedelta(days=7)
|
||
|
||
query = session.query(
|
||
TrendKeyword.keyword,
|
||
func.sum(TrendKeyword.mention_count).label('total')
|
||
).filter(
|
||
TrendKeyword.trend_date >= date_from
|
||
).group_by(TrendKeyword.keyword)
|
||
|
||
if category:
|
||
query = query.filter(TrendKeyword.category == category)
|
||
|
||
keywords = query.order_by(
|
||
func.sum(TrendKeyword.mention_count).desc()
|
||
).limit(20).all()
|
||
finally:
|
||
session.close()
|
||
|
||
if not keywords:
|
||
await update.message.reply_text("📭 近 7 天沒有熱門關鍵字資料")
|
||
return
|
||
|
||
title = f"🏷️ {category if category else '所有分類'}熱門關鍵字 (近7天)\n\n"
|
||
lines = [f"{i}. {kw.keyword} ({kw.total}次)" for i, kw in enumerate(keywords, 1)]
|
||
|
||
await update.message.reply_text(title + '\n'.join(lines))
|
||
|
||
except Exception as e:
|
||
logger.error(f"[cmd_keywords] error: {e}", exc_info=True)
|
||
await update.message.reply_text("❌ 系統錯誤，請稍後再試")
|
||
|
||
async def cmd_daily(self, update: Update, context):
|
||
"""每日趨勢摘要"""
|
||
try:
|
||
from database.trend_models import TrendAnalysis
|
||
from database.manager import get_session
|
||
|
||
session = get_session()
|
||
try:
|
||
analysis = session.query(TrendAnalysis).filter(
|
||
TrendAnalysis.analysis_date == date.today(),
|
||
TrendAnalysis.analysis_type == 'daily_summary'
|
||
).first()
|
||
finally:
|
||
session.close()
|
||
|
||
if not analysis:
|
||
await update.message.reply_text("📭 今日尚無趨勢分析報告")
|
||
return
|
||
|
||
hot_keywords = json.loads(analysis.hot_keywords or '[]')
|
||
marketing = json.loads(analysis.marketing_suggestions or '[]')
|
||
|
||
reply = f"📰 *今日趨勢摘要*\n\n"
|
||
reply += f"📝 *概況:*\n{analysis.summary}\n\n"
|
||
|
||
if hot_keywords:
|
||
reply += f"🏷️ *熱門關鍵字:*\n{', '.join(hot_keywords[:10])}\n\n"
|
||
|
||
if marketing:
|
||
reply += f"💡 *行銷建議:*\n"
|
||
for i, m in enumerate(marketing[:5], 1):
|
||
reply += f"{i}. {m}\n"
|
||
|
||
await update.message.reply_text(reply, parse_mode='Markdown')
|
||
|
||
except Exception as e:
|
||
logger.error(f"[cmd_daily] error: {e}", exc_info=True)
|
||
await update.message.reply_text("❌ 系統錯誤，請稍後再試")
|
||
|
||
async def handle_callback(self, update: Update, context):
|
||
"""處理按鈕回調"""
|
||
query = update.callback_query
|
||
|
||
# H6: per-user rate-limit（每分鐘 30 次）。
|
||
# 放在 query.answer() 之前；若本檔未來加入授權檢查，應置於授權之後以免讓
|
||
# 未授權 user 佔用 rate counter（目前本檔無授權層，由 python-telegram-bot
|
||
# Application 自行處理 token 範圍信任）。
|
||
_uid = query.from_user.id if query.from_user else None
|
||
if not _check_cb_rate_limit(_uid):
|
||
try:
|
||
await query.answer("操作太頻繁，請稍後再試", show_alert=False)
|
||
except Exception as _e:
|
||
logger.debug(f"[handle_callback] rate-limit answer failed: {_e}")
|
||
return
|
||
|
||
await query.answer()
|
||
data = query.data
|
||
|
||
try:
|
||
# ===== 主選單按鈕 =====
|
||
if data == "menu_main" or data == "menu:main":
|
||
await query.edit_message_text(
|
||
"👋 *MOMO 趨勢助手 Bot* — 請選擇功能類別：",
|
||
parse_mode='Markdown',
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
# ===== 新的完整菜單系統 =====
|
||
elif data.startswith("menu:"):
|
||
await self._handle_main_menu_callback(query, data)
|
||
|
||
# ===== 舊的簡單菜單（向下相容） =====
|
||
elif data == "menu_trend":
|
||
await query.edit_message_text(
|
||
"📊 *熱門趨勢*\n\n請選擇分類：",
|
||
parse_mode='Markdown',
|
||
reply_markup=self._get_category_keyboard("trend")
|
||
)
|
||
|
||
elif data == "menu_search":
|
||
context.user_data['waiting_for'] = 'search_query'
|
||
await query.edit_message_text(
|
||
"🔍 *AI 搜尋*\n\n請輸入要搜尋的關鍵字：\n\n"
|
||
"例如：夏季防曬推薦、母親節禮物",
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回主選單", callback_data="menu:main")
|
||
]])
|
||
)
|
||
|
||
elif data == "menu_copy":
|
||
context.user_data['waiting_for'] = 'copy_product'
|
||
await query.edit_message_text(
|
||
"✍️ *生成文案*\n\n請輸入商品名稱：\n\n"
|
||
"例如：防曬乳、保濕面膜",
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回主選單", callback_data="menu:main")
|
||
]])
|
||
)
|
||
|
||
elif data == "menu_keywords":
|
||
await query.edit_message_text(
|
||
"🏷️ *熱門關鍵字*\n\n請選擇分類：",
|
||
parse_mode='Markdown',
|
||
reply_markup=self._get_category_keyboard("keywords")
|
||
)
|
||
|
||
elif data == "menu_daily":
|
||
await query.edit_message_text("📰 正在載入今日趨勢摘要...")
|
||
await self._show_daily_summary(query)
|
||
|
||
elif data == "menu_settings":
|
||
await self._show_settings(query)
|
||
|
||
# ===== 趨勢分類按鈕 =====
|
||
elif data.startswith("trend_"):
|
||
category = data[6:]
|
||
await query.edit_message_text(f"🔄 正在查詢 {category} 趨勢...")
|
||
await self._show_trend_by_category(query, category)
|
||
|
||
# ===== 關鍵字分類按鈕 =====
|
||
elif data.startswith("keywords_"):
|
||
category = data[9:]
|
||
await query.edit_message_text(f"🔄 正在查詢 {category} 熱門關鍵字...")
|
||
await self._show_keywords_by_category(query, category)
|
||
|
||
# ===== 設定按鈕 =====
|
||
elif data.startswith("settings_"):
|
||
await self._handle_settings_callback(query, data)
|
||
|
||
# ===== 降價決策按鈕（僅支援 momo:pa:xxx / momo:pr:xxx 格式）=====
|
||
elif data.startswith("momo:pa:"):
|
||
await self._handle_price_approve(query, data.split(":")[-1])
|
||
|
||
elif data.startswith("momo:pr:"):
|
||
await self._handle_price_reject(query, data.split(":")[-1])
|
||
|
||
# ===== L3 運維決策按鈕（momo:ops:<action>:<task_name>）=====
|
||
elif data.startswith("momo:ops:"):
|
||
await self._handle_ops_callback(query, data)
|
||
|
||
# ===== 批次定價決策（momo:bpa / bpr:<batch_id>）=====
|
||
elif data.startswith("momo:bpa:"):
|
||
await self._handle_batch_price_decision(query, data.split(":", 2)[-1], "approve")
|
||
|
||
elif data.startswith("momo:bpr:"):
|
||
await self._handle_batch_price_decision(query, data.split(":", 2)[-1], "reject")
|
||
|
||
# ===== 事件忽略（momo:eig:<event_id>）=====
|
||
elif data.startswith("momo:eig:"):
|
||
await self._handle_event_ignore(query, data.split(":", 2)[-1])
|
||
|
||
# ===== AI 回應建議按鈕 =====
|
||
elif data == "momo:menu:main":
|
||
await query.edit_message_text(
|
||
"👋 *MOMO 趨勢助手 Bot* — 請選擇功能類別：",
|
||
parse_mode='Markdown',
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
elif data.startswith("momo:cmd:suggestion:"):
|
||
suggestion_text = data.split(":", 3)[-1].replace("_", " ")
|
||
await query.edit_message_text(f"⏳ 正在查詢：{suggestion_text}...")
|
||
chat_id = query.message.chat_id
|
||
import threading as _t
|
||
_t.Thread(
|
||
target=self._forward_cmd_to_openclaw,
|
||
args=("suggestion", suggestion_text, chat_id),
|
||
daemon=True,
|
||
).start()
|
||
|
||
# ===== 待輸入狀態按鈕（await:xxx）=====
|
||
elif data.startswith("await:"):
|
||
await self._handle_await_callback(query, data[6:], context)
|
||
|
||
# ===== OpenClaw 指令按鈕（cmd:<cmd>:<arg>）=====
|
||
elif data.startswith("cmd:"):
|
||
parts = data[4:].split(":", 1)
|
||
cmd = parts[0]
|
||
arg = parts[1] if len(parts) > 1 else ""
|
||
chat_id = query.message.chat_id
|
||
try:
|
||
await query.edit_message_text("⏳ 正在處理，請稍候...")
|
||
except Exception as _e:
|
||
logger.warning(f"[訊息編輯失敗，略過] {_e}")
|
||
import threading as _t
|
||
_t.Thread(
|
||
target=self._forward_cmd_to_openclaw,
|
||
args=(cmd, arg, chat_id),
|
||
daemon=True,
|
||
).start()
|
||
|
||
except Exception as _e:
|
||
logger.error(f"[handle_callback] error processing '{data}': {_e}", exc_info=True)
|
||
try:
|
||
await query.edit_message_text(
|
||
"❌ 系統處理異常，請重試或返回主選單",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回主選單", callback_data="menu:main")
|
||
]])
|
||
)
|
||
except Exception as _e:
|
||
logger.warning(f"[訊息編輯失敗，略過] {_e}")
|
||
|
||
async def _handle_await_callback(self, query, await_type: str, context):
|
||
"""處理所有 await: 類型的按鈕，設定 waiting_for 狀態並提示用戶輸入"""
|
||
try:
|
||
prompts = {
|
||
'date_range_sales': ('📅 業績查詢 — 指定日期區間', '請輸入日期區間\n格式：YYYY/MM/DD-YYYY/MM/DD\n例如：2026/04/01-2026/04/07'),
|
||
'date_top': ('📅 商品排行 — 指定日期', '請輸入日期\n格式：YYYY/MM/DD\n例如：2026/04/25'),
|
||
'date_competitor': ('📅 競品報告 — 指定日期', '請輸入日期\n格式：YYYY/MM/DD\n例如：2026/04/25'),
|
||
'date_ppt_daily': ('📅 日報簡報 — 指定日期', '請輸入日期\n格式：YYYY/MM/DD\n例如：2026/04/25'),
|
||
'date_ppt_monthly': ('📅 月報簡報 — 指定月份', '請輸入月份\n格式：YYYY/MM\n例如：2026/04'),
|
||
'date_ppt_vendor': ('📅 廠商簡報 — 指定月份', '請輸入月份\n格式：YYYY/MM\n例如：2026/04'),
|
||
'date_trend_month': ('📅 月份趨勢 — 指定月份', '請輸入月份\n格式：YYYY/MM\n例如：2026/04'),
|
||
'date_trend_year': ('📅 年度趨勢 — 指定年份', '請輸入年份\n格式：YYYY\n例如：2026'),
|
||
'date_trend_quarter':('📅 季度趨勢 — 指定季度', '請輸入季度\n格式：YYYY/Q（Q=1~4）\n例如：2026/2'),
|
||
'goal_daily': ('🎯 日目標設定', '請輸入日目標金額（元，純數字）\n例如：500000'),
|
||
'goal_monthly': ('🎯 月目標設定', '請輸入月目標金額（元，純數字）\n例如：15000000'),
|
||
'goal_quarterly': ('🎯 季目標設定', '請輸入季目標金額（元，純數字）\n例如：45000000'),
|
||
'goal_half': ('🎯 半年目標設定', '請輸入半年目標金額（元，純數字）\n例如：90000000'),
|
||
'goal_yearly': ('🎯 年目標設定', '請輸入年目標金額（元，純數字）\n例如：180000000'),
|
||
'promo_range': ('🎉 促銷效益追蹤', '請輸入促銷日期區間\n格式：YYYY/MM/DD-YYYY/MM/DD\n例如：2026/04/01-2026/04/07'),
|
||
'search_compare': ('🔍 競品關鍵字比價', '請輸入商品關鍵字\n例如：防曬乳 SPF50'),
|
||
}
|
||
if await_type not in prompts:
|
||
await query.answer(f"未知類型：{await_type}", show_alert=True)
|
||
return
|
||
title, hint = prompts[await_type]
|
||
context.user_data['waiting_for'] = await_type
|
||
await query.edit_message_text(
|
||
f"*{title}*\n\n{hint}\n\n請直接在對話框輸入：",
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("❌ 取消", callback_data="menu:main")
|
||
]])
|
||
)
|
||
except Exception as e:
|
||
logger.error(f"[_handle_await_callback] 處理失敗: {e}", exc_info=True)
|
||
try:
|
||
await query.answer("❌ 處理失敗，請重試", show_alert=True)
|
||
except Exception:
|
||
pass
|
||
|
||
def _forward_cmd_to_openclaw(self, cmd: str, arg: str, chat_id: int):
|
||
"""轉發 cmd:* 指令到 OpenClaw Flask 內部 API"""
|
||
import requests as _req
|
||
try:
|
||
internal_url = os.getenv("OPENCLAW_INTERNAL_URL", "http://momo-pro-system:80")
|
||
token = os.getenv("INTERNAL_WEBHOOK_TOKEN", "")
|
||
_req.post(
|
||
f"{internal_url}/bot/internal/cmd",
|
||
json={"chat_id": chat_id, "cmd": cmd, "arg": arg},
|
||
headers={"X-Internal-Token": token},
|
||
timeout=10,
|
||
)
|
||
except Exception as e:
|
||
logger.warning(f"[TelegramBot] forward cmd failed: {e}")
|
||
|
||
async def _handle_main_menu_callback(self, query, data: str):
|
||
"""處理主選單回調 - 完整功能菜單系統"""
|
||
try:
|
||
key = data[5:] # 移除 'menu:' 前綴
|
||
|
||
titles = {
|
||
'sales': '📊 *業績查詢* — 選擇日期或直接輸入',
|
||
'products': '🏆 *商品廠商* — 選擇查詢範圍',
|
||
'goals': '🎯 *目標管理* — 查看或設定業績目標',
|
||
'analysis': '📈 *智能分析* — 選擇分析類型',
|
||
'reports': '📄 *簡報報表* — 選擇報告類型',
|
||
'market': '🌐 *市場情報* — 即時資訊',
|
||
'competitor': '📊 *競品比價日報* — 選擇分析日期',
|
||
'competitor_ppt': '📄 *競品比價簡報* — 選擇時間範圍',
|
||
'category': '🗂 *分類業績鑽取* — 點選分類深入分析',
|
||
'trend': '📈 *業績趨勢* — 選擇時間範圍',
|
||
}
|
||
|
||
# 生成子選單
|
||
if key == 'sales':
|
||
keyboard = self._get_sales_submenu()
|
||
elif key == 'products':
|
||
keyboard = self._get_products_submenu()
|
||
elif key == 'goals':
|
||
keyboard = self._get_goals_submenu()
|
||
elif key == 'analysis':
|
||
keyboard = self._get_analysis_submenu()
|
||
elif key == 'reports':
|
||
keyboard = self._get_reports_submenu()
|
||
elif key == 'market':
|
||
keyboard = self._get_market_submenu()
|
||
elif key == 'competitor':
|
||
keyboard = self._get_competitor_submenu()
|
||
elif key == 'competitor_ppt':
|
||
keyboard = self._get_competitor_ppt_submenu()
|
||
elif key == 'category':
|
||
keyboard = self._get_category_submenu()
|
||
elif key == 'trend':
|
||
keyboard = self._get_trend_submenu()
|
||
else:
|
||
# 未知選單，返回主選單
|
||
keyboard = self._get_main_menu_keyboard()
|
||
key = 'main'
|
||
titles[key] = '👋 *MOMO 趨勢助手 Bot* — 請選擇功能類別'
|
||
|
||
await query.edit_message_text(
|
||
titles.get(key, '請選擇'),
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup(keyboard)
|
||
)
|
||
except Exception as e:
|
||
logger.error(f"[_handle_main_menu_callback] 處理失敗: {e}", exc_info=True)
|
||
try:
|
||
await query.answer("❌ 處理失敗，請重試", show_alert=True)
|
||
except Exception:
|
||
pass
|
||
|
||
def _get_sales_submenu(self):
|
||
"""業績查詢子選單"""
|
||
from datetime import datetime, timedelta
|
||
today = datetime.now().strftime('%Y/%m/%d')
|
||
yesterday = (datetime.now() - timedelta(days=1)).strftime('%Y/%m/%d')
|
||
current_month = datetime.now().strftime('%Y/%m')
|
||
|
||
return [
|
||
[{'text': f'📊 今日 ({today[-5:]})', 'callback_data': 'cmd:sales:' + today},
|
||
{'text': f'⬅ 昨日 ({yesterday[-5:]})', 'callback_data': 'cmd:sales:' + yesterday}],
|
||
[{'text': '📅 每週業績', 'callback_data': 'cmd:trend:week'},
|
||
{'text': '📅 每月業績', 'callback_data': 'cmd:history:' + current_month}],
|
||
[{'text': '📅 每季業績', 'callback_data': 'cmd:trend:quarter'},
|
||
{'text': '📅 近半年', 'callback_data': 'cmd:trend:half'}],
|
||
[{'text': '📈 趨勢分析', 'callback_data': 'menu:trend'},
|
||
{'text': '🔄 同期比較', 'callback_data': 'cmd:compare:' + today}],
|
||
[{'text': '🗂 分類業績', 'callback_data': 'cmd:category:' + today},
|
||
{'text': '📅 日期/區間', 'callback_data': 'await:date_range_sales'}],
|
||
[{'text': '🗃 月份覽', 'callback_data': 'cmd:history'}],
|
||
[{'text': '← 返回主選單', 'callback_data': 'menu:main'}],
|
||
]
|
||
|
||
def _get_products_submenu(self):
|
||
"""商品廠商子選單"""
|
||
from datetime import datetime, timedelta
|
||
today = datetime.now().strftime('%Y/%m/%d')
|
||
yesterday = (datetime.now() - timedelta(days=1)).strftime('%Y/%m/%d')
|
||
|
||
return [
|
||
[{'text': f'🏆 熱銷商品 ({today[-5:]})', 'callback_data': 'cmd:top:' + today},
|
||
{'text': f'🏭 熱銷廠商 ({today[-5:]})', 'callback_data': 'cmd:vendor:' + today}],
|
||
[{'text': f'⬅ 昨日商品 ({yesterday[-5:]})', 'callback_data': 'cmd:top:' + yesterday},
|
||
{'text': '🧬 商品健康', 'callback_data': 'cmd:health:' + today}],
|
||
[{'text': '📦 補貨預測', 'callback_data': 'cmd:restock'},
|
||
{'text': '🗂 分類鑽取', 'callback_data': 'menu:category'}],
|
||
[{'text': '📅 指定日期', 'callback_data': 'await:date_top'}],
|
||
[{'text': '← 返回主選單', 'callback_data': 'menu:main'}],
|
||
]
|
||
|
||
def _get_goals_submenu(self):
|
||
"""目標管理子選單"""
|
||
return [
|
||
[{'text': '📋 查看達成率', 'callback_data': 'cmd:goal'},
|
||
{'text': '📊 日目標設定', 'callback_data': 'await:goal_daily'}],
|
||
[{'text': '📅 月目標設定', 'callback_data': 'await:goal_monthly'},
|
||
{'text': '📊 季目標設定', 'callback_data': 'await:goal_quarterly'}],
|
||
[{'text': '📈 半年目標設定', 'callback_data': 'await:goal_half'},
|
||
{'text': '📊 年目標設定', 'callback_data': 'await:goal_yearly'}],
|
||
[{'text': '← 返回主選單', 'callback_data': 'menu:main'}],
|
||
]
|
||
|
||
def _get_analysis_submenu(self):
|
||
"""智能分析子選單"""
|
||
from datetime import datetime
|
||
today = datetime.now().strftime('%Y/%m/%d')
|
||
|
||
return [
|
||
[{'text': '🎲 策略矩陣', 'callback_data': 'cmd:strategy:' + today},
|
||
{'text': '📈 業績趨勢', 'callback_data': 'menu:trend'}],
|
||
[{'text': '🧬 商品健康', 'callback_data': 'cmd:health:' + today},
|
||
{'text': '🗂 分類業績', 'callback_data': 'cmd:category:' + today}],
|
||
[{'text': '🎉 促銷追蹤', 'callback_data': 'await:promo_range'},
|
||
{'text': '📦 補貨預測', 'callback_data': 'cmd:restock'}],
|
||
[{'text': '📊 趨勢圖表', 'callback_data': 'cmd:chart'},
|
||
{'text': '🔄 同期比較', 'callback_data': 'cmd:compare:' + today}],
|
||
[{'text': '← 返回主選單', 'callback_data': 'menu:main'}],
|
||
]
|
||
|
||
def _get_reports_submenu(self):
|
||
"""簡報報表子選單"""
|
||
return [
|
||
# ── 定期報告
|
||
[{'text': '📄 日報', 'callback_data': 'cmd:ppt:daily'},
|
||
{'text': '📈 週報', 'callback_data': 'cmd:ppt:weekly'}],
|
||
[{'text': '📅 月報', 'callback_data': 'cmd:ppt:monthly'},
|
||
{'text': '📋 下載報表','callback_data': 'cmd:report'}],
|
||
# ── 策略簡報
|
||
[{'text': '🧩 策略(日)', 'callback_data': 'cmd:ppt:strategy'},
|
||
{'text': '🧩 策略(週)', 'callback_data': 'cmd:ppt:strategy weekly'}],
|
||
[{'text': '🧩 策略(月)', 'callback_data': 'cmd:ppt:strategy monthly'},
|
||
{'text': '🧩 策略(季)', 'callback_data': 'cmd:ppt:strategy quarterly'}],
|
||
[{'text': '🧩 策略(半年)','callback_data': 'cmd:ppt:strategy half'},
|
||
{'text': '🧩 策略(年)', 'callback_data': 'cmd:ppt:strategy yearly'}],
|
||
# ── 促銷 & 競品
|
||
[{'text': '🎉 促銷效益簡報', 'callback_data': 'await:promo_range'},
|
||
{'text': '🔍 競品比較', 'callback_data': 'menu:competitor'}],
|
||
# ── 新增：成長趨勢 / 廠商 / BCG
|
||
[{'text': '📈 成長趨勢報告', 'callback_data': 'cmd:ppt:growth'},
|
||
{'text': '🏭 廠商業績報告', 'callback_data': 'cmd:ppt:vendor'}],
|
||
[{'text': '🎯 BCG 品牌矩陣', 'callback_data': 'cmd:ppt:bcg'},
|
||
{'text': '📅 指定月份廠商', 'callback_data': 'await:date_ppt_vendor'}],
|
||
# ── 自訂
|
||
[{'text': '📅 指定日期日報', 'callback_data': 'await:date_ppt_daily'},
|
||
{'text': '📅 指定月份月報', 'callback_data': 'await:date_ppt_monthly'}],
|
||
[{'text': '← 返回主選單', 'callback_data': 'menu:main'}],
|
||
]
|
||
|
||
def _get_market_submenu(self):
|
||
"""市場情報子選單 - 完整版本"""
|
||
return [
|
||
[{'text': '📰 電商新聞', 'callback_data': 'cmd:news'},
|
||
{'text': '🌤 台北天氣', 'callback_data': 'cmd:weather'}],
|
||
[{'text': '🔥 Google熱搜', 'callback_data': 'cmd:trends'},
|
||
{'text': '💬 Dcard口碑', 'callback_data': 'cmd:dcard'}],
|
||
[{'text': '💱 台銀匯率', 'callback_data': 'cmd:exchange'},
|
||
{'text': '📅 電商節慶', 'callback_data': 'cmd:calendar'}],
|
||
[{'text': '▶️ YouTube爆紅商品', 'callback_data': 'cmd:youtube'},
|
||
{'text': '🧠 AI學習狀態', 'callback_data': 'cmd:learn'}],
|
||
[{'text': '🔍 關鍵字比價', 'callback_data': 'await:search_compare'},
|
||
{'text': '📷 圖片比價說明', 'callback_data': 'cmd:photo_search_help'}],
|
||
[{'text': '← 返回主選單', 'callback_data': 'menu:main'}],
|
||
]
|
||
|
||
def _get_competitor_submenu(self):
|
||
"""競品日報第二層：所有選項直接產 PPT"""
|
||
from datetime import datetime, timedelta
|
||
today = datetime.now()
|
||
yesterday = today - timedelta(days=1)
|
||
td_str = today.strftime('%Y/%m/%d')
|
||
yd_str = yesterday.strftime('%Y/%m/%d')
|
||
td_label = today.strftime('%m/%d')
|
||
yd_label = yesterday.strftime('%m/%d')
|
||
|
||
return [
|
||
[{'text': f'📊 今日簡報 ({td_label})', 'callback_data': f'cmd:ppt:competitor {td_str}'},
|
||
{'text': f'📊 昨日報 ({yd_label})', 'callback_data': f'cmd:ppt:competitor {yd_str}'}],
|
||
[{'text': '📈 本週比較', 'callback_data': 'cmd:ppt:competitor weekly'},
|
||
{'text': '📆 本月比較', 'callback_data': 'cmd:ppt:competitor monthly'}],
|
||
[{'text': '🗃 本季比較', 'callback_data': 'cmd:ppt:competitor quarterly'},
|
||
{'text': '📅 指定日期', 'callback_data': 'await:date_competitor'}],
|
||
[{'text': '📄 更多週期 →', 'callback_data': 'menu:competitor_ppt'}],
|
||
[{'text': '← 返回主選單', 'callback_data': 'menu:main'}],
|
||
]
|
||
|
||
def _get_competitor_ppt_submenu(self):
|
||
"""競品 PPT 長週期選單（第三層）— 半年/年；日/週/月/季已在第二層"""
|
||
return [
|
||
[{'text': '📆 半年比較', 'callback_data': 'cmd:ppt:competitor half'},
|
||
{'text': '🗓 年比較', 'callback_data': 'cmd:ppt:competitor yearly'}],
|
||
[{'text': '← 返回競品日報', 'callback_data': 'menu:competitor'}],
|
||
]
|
||
|
||
def _get_category_submenu(self):
|
||
"""分類業績鑽取 — 顯示 L1 固定分類按鈕"""
|
||
from datetime import datetime
|
||
today = datetime.now().strftime('%Y/%m/%d')
|
||
|
||
CATS = [
|
||
('美妝保養', '💄'), ('3C家電', '📱'), ('服飾配件', '👕'),
|
||
('居家生活', '🏠'), ('母嬰用品', '🍼'), ('生鮮食品', '🥗'),
|
||
('圖書文具', '📚'), ('戶外運動', '⚽'), ('餐券票券', '🎫'),
|
||
('醫療保健', '💊'), ('美體保健', '💆'), ('寵物用品', '🐕'),
|
||
('箱包精品', '👜'), ('車類百貨', '🚗'), ('情趣用品', '❤️'),
|
||
]
|
||
|
||
rows = []
|
||
for i in range(0, len(CATS), 2):
|
||
pair = []
|
||
for cat, icon in CATS[i:i+2]:
|
||
pair.append({'text': f'{icon} {cat}', 'callback_data': f'cmd:catdetail:{cat}:{today}'})
|
||
rows.append(pair)
|
||
|
||
rows.append([{'text': '🗂 全分類清單', 'callback_data': f'cmd:category:{today}'}])
|
||
rows.append([{'text': '← 返回主選單', 'callback_data': 'menu:main'}])
|
||
return rows
|
||
|
||
def _get_trend_submenu(self):
|
||
"""業績趨勢子選單"""
|
||
return [
|
||
[{'text': '📅 近7日', 'callback_data': 'cmd:trend:7'},
|
||
{'text': '📅 近1個月', 'callback_data': 'cmd:trend:month'}],
|
||
[{'text': '📅 近3個月', 'callback_data': 'cmd:trend:quarter'},
|
||
{'text': '📅 近半年', 'callback_data': 'cmd:trend:half'}],
|
||
[{'text': '📅 近1年', 'callback_data': 'cmd:trend:year'},
|
||
{'text': '📅 指定月份', 'callback_data': 'await:date_trend_month'}],
|
||
[{'text': '📅 指定年份', 'callback_data': 'await:date_trend_year'},
|
||
{'text': '📅 指定季度', 'callback_data': 'await:date_trend_quarter'}],
|
||
[{'text': '← 返回業績查詢', 'callback_data': 'menu:sales'}],
|
||
]
|
||
|
||
async def _handle_price_approve(self, query, insight_id_str: str):
|
||
"""批准降價：寫 KM feedback + 移除按鈕"""
|
||
from services.openclaw_learning_service import store_insight
|
||
from datetime import date as date_cls
|
||
|
||
try:
|
||
insight_id = int(insight_id_str)
|
||
except ValueError:
|
||
await query.answer("無效的決策 ID", show_alert=True)
|
||
return
|
||
|
||
user = query.from_user
|
||
operator = user.full_name or f"id_{user.id}"
|
||
|
||
store_insight(
|
||
insight_type="price_decision_feedback",
|
||
content=f"管理員批准降價建議（source_insight_id={insight_id}）",
|
||
period=date_cls.today().isoformat(),
|
||
metadata={
|
||
"decision": "approve",
|
||
"source_insight_id": insight_id,
|
||
"operator": operator,
|
||
"operator_tg_id": user.id,
|
||
}
|
||
)
|
||
|
||
from services.telegram_templates import decision_result
|
||
await query.edit_message_text(
|
||
decision_result(query.message.text or "", "approve", operator),
|
||
parse_mode='HTML'
|
||
)
|
||
|
||
async def _handle_price_reject(self, query, insight_id_str: str):
|
||
"""拒絕降價：寫 KM 訓練保守策略 + 移除按鈕"""
|
||
from services.openclaw_learning_service import store_insight
|
||
from datetime import date as date_cls
|
||
|
||
try:
|
||
insight_id = int(insight_id_str)
|
||
except ValueError:
|
||
await query.answer("無效的決策 ID", show_alert=True)
|
||
return
|
||
|
||
user = query.from_user
|
||
operator = user.full_name or f"id_{user.id}"
|
||
|
||
store_insight(
|
||
insight_type="price_decision_feedback",
|
||
content=f"管理員拒絕降價建議（source_insight_id={insight_id}），訓練保守策略",
|
||
period=date_cls.today().isoformat(),
|
||
metadata={
|
||
"decision": "reject",
|
||
"source_insight_id": insight_id,
|
||
"operator": operator,
|
||
"operator_tg_id": user.id,
|
||
}
|
||
)
|
||
|
||
from services.telegram_templates import decision_result
|
||
await query.edit_message_text(
|
||
decision_result(
|
||
query.message.text or "", "reject", operator,
|
||
note="已記錄為保守策略訓練資料"
|
||
),
|
||
parse_mode='HTML'
|
||
)
|
||
|
||
async def _handle_ops_callback(self, query, data: str):
|
||
"""
|
||
L3 運維決策 callback（ADR-012 Phase 4）
|
||
callback_data 格式：momo:ops:<action>:<task_name>
|
||
actions: pause1h / pause6h / retry / resume
|
||
"""
|
||
from services.agent_actions import OPS_ACTIONS
|
||
from services.telegram_templates import ops_action_result
|
||
|
||
try:
|
||
_, _, action, task_name = data.split(":", 3)
|
||
except ValueError:
|
||
await query.answer("無效的 ops callback 格式", show_alert=True)
|
||
return
|
||
|
||
user = query.from_user
|
||
operator = user.full_name or f"id_{user.id}"
|
||
|
||
# action → OPS_ACTIONS 呼叫對應
|
||
action_map = {
|
||
"pause1h": ("pause_task", {"task_name": task_name, "duration_min": 60}),
|
||
"pause6h": ("pause_task", {"task_name": task_name, "duration_min": 360}),
|
||
"retry": ("force_retry_now", {"task_name": task_name}),
|
||
"resume": ("resume_task", {"task_name": task_name}),
|
||
}
|
||
mapped = action_map.get(action)
|
||
if mapped is None:
|
||
await query.answer(f"未知 ops action: {action}", show_alert=True)
|
||
return
|
||
|
||
fn_name, params = mapped
|
||
fn = OPS_ACTIONS.get(fn_name)
|
||
if fn is None:
|
||
await query.answer(f"OPS_ACTIONS 未定義 {fn_name}", show_alert=True)
|
||
return
|
||
|
||
params["operator"] = operator
|
||
try:
|
||
result = fn(**params)
|
||
except Exception as e:
|
||
result = {"status": "error", "error": str(e)[:200]}
|
||
logger.error(f"[TelegramBot] ops {action} 例外：{e}")
|
||
|
||
await query.edit_message_text(
|
||
ops_action_result(query.message.text or "", action, operator, result),
|
||
parse_mode='HTML'
|
||
)
|
||
|
||
async def _handle_batch_price_decision(self, query, batch_id: str, action: str):
|
||
"""
|
||
批次定價決策 callback（ADR-012 C2 修復）
|
||
callback_data: momo:bpa:<batch_id> / momo:bpr:<batch_id>
|
||
流程：(1) 走 event_router.dispatch 走 L2 audit；(2) 寫 KM feedback；(3) 編輯訊息
|
||
"""
|
||
from services.openclaw_learning_service import store_insight
|
||
from services.event_router import dispatch as event_dispatch
|
||
from datetime import date as date_cls, datetime
|
||
|
||
user = query.from_user
|
||
operator = user.full_name or f"id_{user.id}"
|
||
action_label = "批准" if action == "approve" else "拒絕"
|
||
|
||
# 1) EventRouter dispatch — audit trail（L2）
|
||
try:
|
||
await event_dispatch({
|
||
"event_type": "batch_price_decision",
|
||
"severity": "alert",
|
||
"source": "telegram_bot",
|
||
"title": f"批次定價 {action_label}",
|
||
"summary": f"batch_id={batch_id} by {operator}",
|
||
"metadata": {
|
||
"batch_id": batch_id,
|
||
"decision": action,
|
||
"operator": operator,
|
||
"operator_tg_id": user.id,
|
||
},
|
||
})
|
||
except Exception as e:
|
||
logger.warning(f"[TelegramBot] batch_price event_dispatch failed: {e}")
|
||
|
||
# 2) KM feedback（保守/積極策略訓練數據）
|
||
try:
|
||
note = "訓練積極定價策略" if action == "approve" else "訓練保守定價策略"
|
||
store_insight(
|
||
insight_type="batch_price_decision_feedback",
|
||
content=f"管理員{action_label}批次定價（batch_id={batch_id}），{note}",
|
||
period=date_cls.today().isoformat(),
|
||
metadata={
|
||
"decision": action,
|
||
"batch_id": batch_id,
|
||
"operator": operator,
|
||
"operator_tg_id": user.id,
|
||
},
|
||
)
|
||
except Exception as e:
|
||
logger.error(f"[TelegramBot] batch_price store_insight failed: {e}")
|
||
await query.answer("決策已記錄但 KM 寫入失敗", show_alert=True)
|
||
return
|
||
|
||
# 3) ack + 編輯原訊息加上執行紀錄
|
||
await query.answer(f"已{action_label}批次決策", show_alert=False)
|
||
ts = datetime.now().strftime("%H:%M")
|
||
icon = "✅" if action == "approve" else "❌"
|
||
footer = f"\n\n━━━━━━━━━━━━━━━━━━━━\n{icon} 已{action_label} by {operator} at {ts}"
|
||
try:
|
||
await query.edit_message_text(
|
||
(query.message.text or "") + footer,
|
||
parse_mode='HTML',
|
||
)
|
||
except Exception as e:
|
||
logger.warning(f"[TelegramBot] batch_price edit_message failed: {e}")
|
||
|
||
async def _handle_event_ignore(self, query, event_id: str):
|
||
"""
|
||
事件忽略 callback（ADR-012 C2 修復）
|
||
callback_data: momo:eig:<event_id>
|
||
流程：寫 KM + event_router 留痕 + 編輯訊息
|
||
"""
|
||
from services.openclaw_learning_service import store_insight
|
||
from services.event_router import dispatch as event_dispatch
|
||
from datetime import date as date_cls, datetime
|
||
|
||
user = query.from_user
|
||
operator = user.full_name or f"id_{user.id}"
|
||
|
||
# 1) EventRouter — L0 留痕（severity=info，不再觸發 AI 分析）
|
||
try:
|
||
await event_dispatch({
|
||
"event_type": "event_ignored",
|
||
"severity": "info",
|
||
"source": "telegram_bot",
|
||
"title": f"事件 {event_id} 已忽略",
|
||
"summary": f"操作員 {operator} 手動忽略告警事件",
|
||
"metadata": {
|
||
"event_id": event_id,
|
||
"operator": operator,
|
||
"operator_tg_id": user.id,
|
||
},
|
||
})
|
||
except Exception as e:
|
||
logger.warning(f"[TelegramBot] event_ignore dispatch failed: {e}")
|
||
|
||
# 2) KM 訓練數據 —— 幫 L1/L2 學習哪類事件不需打擾
|
||
try:
|
||
store_insight(
|
||
insight_type="event_ignore_feedback",
|
||
content=f"管理員忽略事件（event_id={event_id}），訓練降噪策略",
|
||
period=date_cls.today().isoformat(),
|
||
metadata={
|
||
"event_id": event_id,
|
||
"decision": "ignore",
|
||
"operator": operator,
|
||
"operator_tg_id": user.id,
|
||
},
|
||
)
|
||
except Exception as e:
|
||
logger.error(f"[TelegramBot] event_ignore store_insight failed: {e}")
|
||
await query.answer("決策已發送但 KM 寫入失敗", show_alert=True)
|
||
return
|
||
|
||
# 3) ack + 編輯訊息
|
||
await query.answer("已忽略此事件", show_alert=False)
|
||
ts = datetime.now().strftime("%H:%M")
|
||
footer = f"\n\n━━━━━━━━━━━━━━━━━━━━\n🛑 已忽略 by {operator} at {ts}"
|
||
try:
|
||
await query.edit_message_text(
|
||
(query.message.text or "") + footer,
|
||
parse_mode='HTML',
|
||
)
|
||
except Exception as e:
|
||
logger.warning(f"[TelegramBot] event_ignore edit_message failed: {e}")
|
||
|
||
async def _show_trend_by_category(self, query, category: str):
|
||
"""顯示指定分類的趨勢"""
|
||
try:
|
||
from database.trend_models import TrendRecord
|
||
from database.manager import get_session
|
||
|
||
session = get_session()
|
||
try:
|
||
date_from = date.today() - timedelta(days=7)
|
||
|
||
records = session.query(TrendRecord).filter(
|
||
TrendRecord.trend_date >= date_from,
|
||
TrendRecord.category == category
|
||
).order_by(
|
||
TrendRecord.popularity_score.desc()
|
||
).limit(10).all()
|
||
finally:
|
||
session.close()
|
||
|
||
if not records:
|
||
await query.edit_message_text(
|
||
f"📭 {category} 分類近 7 天沒有趨勢資料",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回選擇分類", callback_data="menu_trend"),
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
return
|
||
|
||
lines = [f"📊 *{category} 熱門趨勢* (近7天)\n"]
|
||
for i, r in enumerate(records, 1):
|
||
source_emoji = {'ptt': '💬', 'dcard': '📱', 'google_news': '📰', 'youtube': '🎬'}.get(r.source, '📄')
|
||
title = r.title[:25] + '...' if len(r.title) > 25 else r.title
|
||
lines.append(f"{i}. {source_emoji} {title} ({r.popularity_score})")
|
||
|
||
await query.edit_message_text(
|
||
'\n'.join(lines),
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔄 重新整理", callback_data=f"trend_{category}"),
|
||
InlineKeyboardButton("📊 其他分類", callback_data="menu_trend")
|
||
], [
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
|
||
except Exception as e:
|
||
logger.error(f"[_show_trend_by_category] error: {e}", exc_info=True)
|
||
await query.edit_message_text(
|
||
"❌ 系統錯誤，請稍後再試",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回", callback_data="menu_main")
|
||
]])
|
||
)
|
||
|
||
async def _show_keywords_by_category(self, query, category: str):
|
||
"""顯示指定分類的熱門關鍵字"""
|
||
try:
|
||
from database.trend_models import TrendKeyword
|
||
from database.manager import get_session
|
||
from sqlalchemy import func
|
||
|
||
session = get_session()
|
||
try:
|
||
date_from = date.today() - timedelta(days=7)
|
||
|
||
keywords = session.query(
|
||
TrendKeyword.keyword,
|
||
func.sum(TrendKeyword.mention_count).label('total')
|
||
).filter(
|
||
TrendKeyword.trend_date >= date_from,
|
||
TrendKeyword.category == category
|
||
).group_by(TrendKeyword.keyword).order_by(
|
||
func.sum(TrendKeyword.mention_count).desc()
|
||
).limit(15).all()
|
||
finally:
|
||
session.close()
|
||
|
||
if not keywords:
|
||
await query.edit_message_text(
|
||
f"📭 {category} 分類近 7 天沒有熱門關鍵字",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回選擇分類", callback_data="menu_keywords"),
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
return
|
||
|
||
lines = [f"🏷️ *{category} 熱門關鍵字* (近7天)\n"]
|
||
for i, kw in enumerate(keywords, 1):
|
||
lines.append(f"{i}. {kw.keyword} ({kw.total}次)")
|
||
|
||
await query.edit_message_text(
|
||
'\n'.join(lines),
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔄 重新整理", callback_data=f"keywords_{category}"),
|
||
InlineKeyboardButton("🏷️ 其他分類", callback_data="menu_keywords")
|
||
], [
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
|
||
except Exception as e:
|
||
logger.error(f"[_show_keywords_by_category] error: {e}", exc_info=True)
|
||
await query.edit_message_text(
|
||
"❌ 系統錯誤，請稍後再試",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回", callback_data="menu_main")
|
||
]])
|
||
)
|
||
|
||
async def _show_daily_summary(self, query):
|
||
"""顯示每日趨勢摘要"""
|
||
try:
|
||
from database.trend_models import TrendAnalysis
|
||
from database.manager import get_session
|
||
|
||
session = get_session()
|
||
try:
|
||
analysis = session.query(TrendAnalysis).filter(
|
||
TrendAnalysis.analysis_date == date.today(),
|
||
TrendAnalysis.analysis_type == 'daily_summary'
|
||
).first()
|
||
finally:
|
||
session.close()
|
||
|
||
if not analysis:
|
||
await query.edit_message_text(
|
||
"📭 今日尚無趨勢分析報告\n\n趨勢爬蟲每 2 小時執行一次",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔄 重新載入", callback_data="menu_daily"),
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
return
|
||
|
||
hot_keywords = json.loads(analysis.hot_keywords or '[]')
|
||
marketing = json.loads(analysis.marketing_suggestions or '[]')
|
||
|
||
lines = ["📰 *今日趨勢摘要*\n"]
|
||
lines.append(f"📝 *概況:*\n{analysis.summary[:200]}...\n" if len(analysis.summary) > 200 else f"📝 *概況:*\n{analysis.summary}\n")
|
||
|
||
if hot_keywords:
|
||
lines.append(f"🏷️ *熱門關鍵字:*\n{', '.join(hot_keywords[:8])}\n")
|
||
|
||
if marketing:
|
||
lines.append("💡 *行銷建議:*")
|
||
for i, m in enumerate(marketing[:3], 1):
|
||
lines.append(f"{i}. {m[:50]}...")
|
||
|
||
await query.edit_message_text(
|
||
'\n'.join(lines),
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔄 重新載入", callback_data="menu_daily"),
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
|
||
except Exception as e:
|
||
logger.error(f"[_show_daily_summary] error: {e}", exc_info=True)
|
||
await query.edit_message_text(
|
||
"❌ 系統錯誤，請稍後再試",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回", callback_data="menu_main")
|
||
]])
|
||
)
|
||
|
||
async def _show_settings(self, query):
|
||
"""顯示設定選單"""
|
||
keyboard = [
|
||
[InlineKeyboardButton("🔔 開啟趨勢通知", callback_data="settings_notify_on")],
|
||
[InlineKeyboardButton("🔕 關閉趨勢通知", callback_data="settings_notify_off")],
|
||
[InlineKeyboardButton("📊 訂閱每日摘要", callback_data="settings_daily_on")],
|
||
[InlineKeyboardButton("📭 取消每日摘要", callback_data="settings_daily_off")],
|
||
[InlineKeyboardButton("🏠 主選單", callback_data="menu_main")],
|
||
]
|
||
await query.edit_message_text(
|
||
"⚙️ *設定*\n\n請選擇要調整的設定：",
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup(keyboard)
|
||
)
|
||
|
||
async def _handle_settings_callback(self, query, data: str):
|
||
"""處理設定相關的回調"""
|
||
from database.trend_models import TelegramUser
|
||
from database.manager import get_session
|
||
|
||
user_id = query.from_user.id
|
||
session = get_session()
|
||
|
||
try:
|
||
# 取得或建立用戶記錄
|
||
tg_user = session.query(TelegramUser).filter(
|
||
TelegramUser.telegram_id == user_id
|
||
).first()
|
||
|
||
if not tg_user:
|
||
tg_user = TelegramUser(
|
||
telegram_id=user_id,
|
||
telegram_username=query.from_user.username,
|
||
display_name=query.from_user.first_name,
|
||
is_active=True
|
||
)
|
||
session.add(tg_user)
|
||
|
||
# 處理設定變更
|
||
if data == "settings_notify_on":
|
||
tg_user.notify_trends = True
|
||
msg = "✅ 已開啟趨勢通知"
|
||
elif data == "settings_notify_off":
|
||
tg_user.notify_trends = False
|
||
msg = "🔕 已關閉趨勢通知"
|
||
elif data == "settings_daily_on":
|
||
tg_user.notify_daily_summary = True
|
||
msg = "✅ 已訂閱每日摘要 (每天 09:00 發送)"
|
||
elif data == "settings_daily_off":
|
||
tg_user.notify_daily_summary = False
|
||
msg = "📭 已取消每日摘要訂閱"
|
||
else:
|
||
msg = "❓ 未知的設定"
|
||
|
||
session.commit()
|
||
await query.edit_message_text(
|
||
f"{msg}\n\n目前設定:\n"
|
||
f"🔔 趨勢通知: {'開啟' if tg_user.notify_trends else '關閉'}\n"
|
||
f"📰 每日摘要: {'訂閱中' if tg_user.notify_daily_summary else '未訂閱'}",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("⚙️ 返回設定", callback_data="menu_settings"),
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
|
||
except Exception as e:
|
||
logger.error(f"[_handle_settings_callback] error: {e}", exc_info=True)
|
||
session.rollback()
|
||
await query.edit_message_text("❌ 系統錯誤，請稍後再試")
|
||
finally:
|
||
session.close()
|
||
|
||
async def handle_message(self, update: Update, context):
|
||
"""Enhanced natural language processing with AI integration"""
|
||
text = update.message.text
|
||
waiting_for = context.user_data.get('waiting_for')
|
||
|
||
# Handle waiting states
|
||
if waiting_for == 'search_query':
|
||
context.user_data['waiting_for'] = None
|
||
await self._process_search(update, text)
|
||
return
|
||
|
||
if waiting_for == 'copy_product':
|
||
context.user_data['waiting_for'] = None
|
||
await self._process_copy(update, text)
|
||
return
|
||
|
||
if waiting_for and waiting_for.startswith(('date_', 'goal_', 'promo_', 'search_compare')):
|
||
context.user_data['waiting_for'] = None
|
||
await self._process_await_input(update, context, waiting_for, text)
|
||
return
|
||
|
||
# Enhanced natural language processing with AI integration
|
||
try:
|
||
# Import AI integration
|
||
from services.telegram_ai_integration import process_telegram_query
|
||
|
||
# Process with AI
|
||
user_id = update.effective_user.id
|
||
chat_id = update.effective_chat.id
|
||
|
||
ai_result = await process_telegram_query(text, user_id, chat_id)
|
||
|
||
if ai_result.get('success', False):
|
||
response_type = ai_result.get('type', 'simple_response')
|
||
|
||
if response_type == 'complex_response':
|
||
# Handle complex queries
|
||
await self._handle_complex_ai_response(update, ai_result)
|
||
else:
|
||
# Handle simple responses
|
||
await self._handle_simple_ai_response(update, ai_result)
|
||
else:
|
||
# Fallback to enhanced keyword matching
|
||
await self._enhanced_keyword_matching(update, context, text)
|
||
|
||
except Exception as e:
|
||
logger.error(f"[handle_message] AI processing error: {e}", exc_info=True)
|
||
# Fallback to enhanced keyword matching
|
||
await self._enhanced_keyword_matching(update, context, text)
|
||
|
||
async def _handle_complex_ai_response(self, update: Update, ai_result: dict):
|
||
"""Handle complex AI responses"""
|
||
try:
|
||
response_text = ai_result.get('response_text', '正在處理您的請求...')
|
||
|
||
await update.message.reply_text(
|
||
f"⏳ 處理中...\n\n{response_text}",
|
||
parse_mode='Markdown'
|
||
)
|
||
|
||
query_type = ai_result.get('query_type', 'general query')
|
||
suggestions = self._get_query_suggestions(query_type)
|
||
|
||
await update.message.reply_text(
|
||
"根據您的需求，建議使用以下功能：\n\n" +
|
||
"\n".join([f"· {s}" for s in suggestions]) +
|
||
"\n\n或透過選單直接操作：",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
except Exception as e:
|
||
logger.error(f"[_handle_complex_ai_response] 處理失敗: {e}", exc_info=True)
|
||
try:
|
||
await update.message.reply_text("❌ 處理時發生錯誤，請稍後再試或使用 /help")
|
||
except Exception:
|
||
pass
|
||
|
||
async def _handle_simple_ai_response(self, update: Update, ai_result: dict):
|
||
"""Handle simple AI responses"""
|
||
try:
|
||
response_text = ai_result.get('response_text', '請問有什麼我可以幫您的嗎？')
|
||
suggestions = ai_result.get('suggestions', [])
|
||
show_menu = ai_result.get('show_menu', False)
|
||
|
||
if suggestions and not show_menu:
|
||
# Show suggestions as buttons
|
||
keyboard = []
|
||
for i, suggestion in enumerate(suggestions):
|
||
if i % 2 == 0:
|
||
keyboard.append([])
|
||
keyboard[-1].append({
|
||
'text': suggestion,
|
||
'callback_data': f'momo:cmd:suggestion:{suggestion.lower().replace(" ", "_")}'
|
||
})
|
||
|
||
# Add main menu button
|
||
keyboard.append([{'text': '主選單', 'callback_data': 'momo:menu:main'}])
|
||
|
||
await update.message.reply_text(
|
||
response_text,
|
||
reply_markup=InlineKeyboardMarkup(keyboard)
|
||
)
|
||
else:
|
||
# Show with main menu
|
||
await update.message.reply_text(
|
||
response_text,
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
except Exception as e:
|
||
logger.error(f"[_handle_simple_ai_response] 處理失敗: {e}", exc_info=True)
|
||
try:
|
||
await update.message.reply_text("❌ 處理時發生錯誤，請稍後再試或使用 /help")
|
||
except Exception:
|
||
pass
|
||
|
||
async def _enhanced_keyword_matching(self, update: Update, context, text: str):
|
||
"""Enhanced keyword matching as fallback with Traditional Chinese responses"""
|
||
try:
|
||
import re
|
||
from datetime import datetime, timedelta
|
||
|
||
# Check for date range queries
|
||
date_pattern = r'(\d{4}[./-]\d{2}[./-]\d{2})\s*[-~]\s*(\d{4}[./-]\d{2}[./-]\d{2})'
|
||
date_match = re.search(date_pattern, text)
|
||
|
||
# Check for brand queries (Traditional Chinese and English)
|
||
brands_mapping = {
|
||
'neutrogena': 'Neutrogena',
|
||
'aveeno': 'Aveeno',
|
||
'nivea': 'Nivea',
|
||
'loreal': 'Loreal',
|
||
'shiseido': 'Shiseido',
|
||
'sk-ii': 'SK-II',
|
||
'kiehls': 'Kiehls',
|
||
'clinique': 'Clinique',
|
||
'dior': 'Dior',
|
||
'chanel': 'Chanel'
|
||
}
|
||
|
||
found_brands = []
|
||
text_lower = text.lower()
|
||
for brand_key, brand_name in brands_mapping.items():
|
||
if brand_key in text_lower:
|
||
found_brands.append(brand_name)
|
||
|
||
# Enhanced pattern matching with Traditional Chinese responses
|
||
if date_match and any(word in text.lower() for word in ['momo', 'limited', 'flash', 'sale']):
|
||
start_date = date_match.group(1).replace('/', '-').replace('.', '-')
|
||
end_date = date_match.group(2).replace('/', '-').replace('.', '-')
|
||
|
||
brand_text = f"品牌：{', '.join(found_brands)}" if found_brands else "全部品牌"
|
||
|
||
await update.message.reply_text(
|
||
f"⏳ 正在查詢 {start_date} 至 {end_date} 的促銷業績...\n\n"
|
||
f"{brand_text}\n\n"
|
||
f"請使用下方選單查看詳細分析：",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
elif found_brands and any(word in text.lower() for word in ['momo', 'product', 'brand']):
|
||
brand_list = ', '.join(found_brands)
|
||
await update.message.reply_text(
|
||
f"🔍 正在搜尋 {brand_list} 商品...\n\n"
|
||
f"請使用下方選單查看詳細品牌分析：",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
elif any(word in text for word in ['trend', 'popular']):
|
||
await update.message.reply_text(
|
||
"請選擇功能：",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
elif any(word in text for word in ['search', 'query']):
|
||
context.user_data['waiting_for'] = 'search_query'
|
||
await update.message.reply_text(
|
||
"🔍 請輸入搜尋關鍵字：",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("❌ 取消", callback_data="menu:main")
|
||
]])
|
||
)
|
||
|
||
elif any(word in text for word in ['copy', 'generate']):
|
||
context.user_data['waiting_for'] = 'copy_product'
|
||
await update.message.reply_text(
|
||
"✍️ 請輸入商品名稱：",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("❌ 取消", callback_data="menu:main")
|
||
]])
|
||
)
|
||
|
||
else:
|
||
await update.message.reply_text(
|
||
"🤔 收到您的訊息！請選擇下方功能，或輸入 /help 查看指令說明：",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
except Exception as e:
|
||
logger.error(f"[_enhanced_keyword_matching] 處理失敗: {e}", exc_info=True)
|
||
try:
|
||
await update.message.reply_text("❌ 處理時發生錯誤，請稍後再試或使用 /help")
|
||
except Exception:
|
||
pass
|
||
|
||
def _get_query_suggestions(self, query_type: str) -> list:
|
||
"""Get suggestions based on query type (Traditional Chinese)"""
|
||
suggestions = {
|
||
"sales analysis": [
|
||
"查看今日業績表現",
|
||
"查看週業績趨勢",
|
||
"品類銷售分析",
|
||
"與前期對比"
|
||
],
|
||
"product analysis": [
|
||
"今日熱銷商品",
|
||
"品牌績效分析",
|
||
"商品健康檢查",
|
||
"庫存預測"
|
||
],
|
||
"market intelligence": [
|
||
"最新市場動態",
|
||
"競品定價分析",
|
||
"熱門關鍵字",
|
||
"產業洞察"
|
||
],
|
||
"report generation": [
|
||
"每日業績報告",
|
||
"週績效摘要",
|
||
"競品分析簡報",
|
||
"策略規劃報告"
|
||
],
|
||
"comparative analysis": [
|
||
"與競品比較",
|
||
"期間對比分析",
|
||
"品類績效比較",
|
||
"品牌對比分析"
|
||
]
|
||
}
|
||
|
||
return suggestions.get(query_type, [
|
||
"查看主選單",
|
||
"查看業績儀表板",
|
||
"商品分析",
|
||
"市場情報"
|
||
])
|
||
|
||
async def _process_await_input(self, update, context, await_type: str, text: str):
|
||
"""處理所有 await: 狀態的用戶輸入，路由到對應 cmd"""
|
||
try:
|
||
import re
|
||
chat_id = update.effective_chat.id
|
||
|
||
date_cmd_map = {
|
||
'date_range_sales': ('sales', text.strip()),
|
||
'date_top': ('top', text.strip()),
|
||
'date_competitor': ('ppt', 'competitor ' + text.strip()),
|
||
'date_ppt_daily': ('ppt', 'daily ' + text.strip()),
|
||
'date_ppt_monthly': ('ppt', 'monthly ' + text.strip()),
|
||
'date_ppt_vendor': ('ppt', 'vendor ' + text.strip()),
|
||
'date_trend_month': ('trend', text.strip()),
|
||
'date_trend_year': ('trend', text.strip()),
|
||
'date_trend_quarter':('trend', text.strip()),
|
||
'promo_range': ('promo', text.strip()),
|
||
'search_compare': ('competitor', text.strip()),
|
||
}
|
||
goal_types = {
|
||
'goal_daily': 'daily',
|
||
'goal_monthly': 'monthly',
|
||
'goal_quarterly': 'quarterly',
|
||
'goal_half': 'half',
|
||
'goal_yearly': 'yearly',
|
||
}
|
||
|
||
if await_type in date_cmd_map:
|
||
cmd, arg = date_cmd_map[await_type]
|
||
await update.message.reply_text(f"⏳ 正在處理 `{text.strip()}`...", parse_mode='Markdown')
|
||
import threading as _t
|
||
_t.Thread(
|
||
target=self._forward_cmd_to_openclaw,
|
||
args=(cmd, arg, chat_id),
|
||
daemon=True,
|
||
).start()
|
||
elif await_type in goal_types:
|
||
period = goal_types[await_type]
|
||
amount_str = re.sub(r'[^\d]', '', text)
|
||
if not amount_str:
|
||
await update.message.reply_text(
|
||
"⚠️ 格式錯誤，請輸入純數字（例如：500000）",
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔙 返回目標管理", callback_data="menu:goals")
|
||
]])
|
||
)
|
||
return
|
||
await update.message.reply_text(
|
||
f"⏳ 正在設定{period}目標 {int(amount_str):,} 元...",
|
||
parse_mode='Markdown'
|
||
)
|
||
import threading as _t
|
||
_t.Thread(
|
||
target=self._forward_cmd_to_openclaw,
|
||
args=('goal', f'set:{period}:{amount_str}', chat_id),
|
||
daemon=True,
|
||
).start()
|
||
else:
|
||
await update.message.reply_text(
|
||
"⚠️ 無法識別輸入類型，請重新選擇功能",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
except Exception as e:
|
||
logger.error(f"[_process_await_input] 處理失敗: {e}", exc_info=True)
|
||
try:
|
||
await update.message.reply_text("❌ 處理時發生錯誤，請稍後再試或使用 /help")
|
||
except Exception:
|
||
pass
|
||
|
||
async def _process_search(self, update: Update, query: str):
|
||
"""處理搜尋請求"""
|
||
await update.message.reply_text(f"🔍 正在搜尋「{query}」...")
|
||
|
||
try:
|
||
from services.trend_crawler_service import get_trend_crawler_service
|
||
|
||
service = get_trend_crawler_service()
|
||
result = service.web_search_with_cache(query, search_type='trends')
|
||
|
||
if result['success']:
|
||
data = result['data']
|
||
parsed = data.get('result', {})
|
||
summary = parsed.get('summary', '無摘要')
|
||
|
||
await update.message.reply_text(
|
||
f"🔍 *搜尋結果: {query}*\n\n{summary[:500]}",
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("🔍 繼續搜尋", callback_data="menu_search"),
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
else:
|
||
await update.message.reply_text(
|
||
f"❌ 搜尋失敗: {result.get('error', '未知錯誤')}",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
except Exception as e:
|
||
logger.error(f"[_process_search] error: {e}", exc_info=True)
|
||
await update.message.reply_text(
|
||
"❌ 系統錯誤，請稍後再試",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
async def _process_copy(self, update: Update, product_name: str):
|
||
"""處理文案生成請求"""
|
||
await update.message.reply_text(f"✍️ 正在為「{product_name}」生成文案...")
|
||
|
||
try:
|
||
from services.ollama_service import OllamaService
|
||
|
||
ollama = OllamaService()
|
||
prompt = f"""請為以下商品生成 3 種風格的行銷文案:
|
||
|
||
商品: {product_name}
|
||
|
||
請分別生成:
|
||
1. 標準版 (80字內)
|
||
2. 活潑版 (含表情符號，80字內)
|
||
3. 限時版 (強調緊迫感，80字內)
|
||
|
||
以繁體中文回覆，格式簡潔。"""
|
||
|
||
response = ollama.generate(prompt, temperature=0.7)
|
||
|
||
if response.success:
|
||
await update.message.reply_text(
|
||
f"✨ *{product_name} 行銷文案*\n\n{response.content[:1000]}",
|
||
parse_mode='Markdown',
|
||
reply_markup=InlineKeyboardMarkup([[
|
||
InlineKeyboardButton("✍️ 再生成一次", callback_data="menu_copy"),
|
||
InlineKeyboardButton("🏠 主選單", callback_data="menu_main")
|
||
]])
|
||
)
|
||
else:
|
||
await update.message.reply_text(
|
||
f"❌ 生成失敗: {response.error}",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
except Exception as e:
|
||
logger.error(f"[_process_copy] error: {e}", exc_info=True)
|
||
await update.message.reply_text(
|
||
"❌ 系統錯誤，請稍後再試",
|
||
reply_markup=self._get_main_menu_keyboard()
|
||
)
|
||
|
||
# ========== 推播功能 ==========
|
||
|
||
async def send_message(self, chat_id: int, message: str, parse_mode: str = 'Markdown'):
|
||
"""發送訊息到指定聊天室"""
|
||
if not self.application or not self.is_running:
|
||
logger.warning("Bot 未運行，無法發送訊息")
|
||
return False
|
||
|
||
try:
|
||
await self.application.bot.send_message(
|
||
chat_id=chat_id,
|
||
text=message,
|
||
parse_mode=parse_mode
|
||
)
|
||
return True
|
||
except Exception as e:
|
||
logger.error(f"發送訊息失敗: {e}")
|
||
return False
|
||
|
||
async def broadcast_trend_alert(self, message: str, category: str = None):
|
||
"""推播趨勢警報給所有訂閱用戶"""
|
||
from database.trend_models import TelegramUser
|
||
from database.manager import get_session
|
||
|
||
session = get_session()
|
||
try:
|
||
query = session.query(TelegramUser).filter(
|
||
TelegramUser.is_active == True,
|
||
TelegramUser.notify_trends == True
|
||
)
|
||
|
||
if category:
|
||
query = query.filter(
|
||
TelegramUser.preferred_categories.like(f'%{category}%')
|
||
)
|
||
|
||
users = query.all()
|
||
sent_count = 0
|
||
|
||
for user in users:
|
||
if await self.send_message(user.telegram_id, message):
|
||
sent_count += 1
|
||
|
||
logger.info(f"趨勢警報已推播給 {sent_count}/{len(users)} 位用戶")
|
||
return sent_count
|
||
|
||
finally:
|
||
session.close()
|
||
|
||
async def send_daily_summary(self):
|
||
"""推播每日趨勢摘要給訂閱用戶"""
|
||
from database.trend_models import TelegramUser, TrendAnalysis
|
||
from database.manager import get_session
|
||
|
||
session = get_session()
|
||
try:
|
||
# 取得今日摘要
|
||
analysis = session.query(TrendAnalysis).filter(
|
||
TrendAnalysis.analysis_date == date.today(),
|
||
TrendAnalysis.analysis_type == 'daily_summary'
|
||
).first()
|
||
|
||
if not analysis:
|
||
logger.warning("每日摘要推播: 今日尚無分析報告")
|
||
return 0
|
||
|
||
# 組裝訊息
|
||
hot_keywords = json.loads(analysis.hot_keywords or '[]')
|
||
marketing = json.loads(analysis.marketing_suggestions or '[]')
|
||
|
||
message = "📰 *MOMO 每日趨勢摘要*\n\n"
|
||
message += f"📅 {date.today().strftime('%Y-%m-%d')}\n\n"
|
||
message += f"📝 *概況:*\n{analysis.summary[:300]}{'...' if len(analysis.summary) > 300 else ''}\n\n"
|
||
|
||
if hot_keywords:
|
||
message += f"🏷️ *熱門關鍵字:*\n{', '.join(hot_keywords[:10])}\n\n"
|
||
|
||
if marketing:
|
||
message += "💡 *行銷建議:*\n"
|
||
for i, m in enumerate(marketing[:3], 1):
|
||
message += f"{i}. {m[:60]}...\n"
|
||
|
||
message += "\n👉 在 Bot 輸入 /daily 查看完整報告"
|
||
|
||
# 取得訂閱用戶
|
||
users = session.query(TelegramUser).filter(
|
||
TelegramUser.is_active == True,
|
||
TelegramUser.notify_daily_summary == True
|
||
).all()
|
||
|
||
sent_count = 0
|
||
for user in users:
|
||
if await self.send_message(user.telegram_id, message):
|
||
sent_count += 1
|
||
|
||
logger.info(f"每日摘要已推播給 {sent_count}/{len(users)} 位用戶")
|
||
return sent_count
|
||
|
||
except Exception as e:
|
||
logger.error(f"send_daily_summary 失敗: {e}")
|
||
return 0
|
||
finally:
|
||
session.close()
|
||
|
||
def get_application(self):
|
||
"""取得 Application 實例 (供外部啟動使用)"""
|
||
if not TELEGRAM_AVAILABLE or not self.token:
|
||
return None
|
||
|
||
if not self.application:
|
||
self.application = Application.builder().token(self.token).build()
|
||
|
||
# 註冊處理器
|
||
self.application.add_handler(CommandHandler("start", self.cmd_start))
|
||
self.application.add_handler(CommandHandler("help", self.cmd_help))
|
||
self.application.add_handler(CommandHandler("menu", self.cmd_start)) # /menu 指令映射到 cmd_start
|
||
self.application.add_handler(CommandHandler("trend", self.cmd_trend))
|
||
self.application.add_handler(CommandHandler("search", self.cmd_search))
|
||
self.application.add_handler(CommandHandler("copy", self.cmd_copy))
|
||
self.application.add_handler(CommandHandler("keywords", self.cmd_keywords))
|
||
self.application.add_handler(CommandHandler("daily", self.cmd_daily))
|
||
self.application.add_handler(CallbackQueryHandler(self.handle_callback))
|
||
self.application.add_handler(MessageHandler(
|
||
filters.TEXT & ~filters.COMMAND,
|
||
self.handle_message
|
||
))
|
||
|
||
return self.application
|
||
|
||
|
||
# 全域實例
|
||
_bot_instance: Optional[TrendTelegramBot] = None
|
||
|
||
|
||
def get_telegram_bot() -> TrendTelegramBot:
|
||
"""取得 Telegram Bot 實例"""
|
||
global _bot_instance
|
||
if _bot_instance is None:
|
||
_bot_instance = TrendTelegramBot()
|
||
return _bot_instance
|
||
|
||
|
||
def is_telegram_available() -> bool:
|
||
"""檢查 Telegram 功能是否可用"""
|
||
return TELEGRAM_AVAILABLE and bool(os.getenv('TELEGRAM_BOT_TOKEN'))
|
||
|
||
|
||
# 別名 (供 run_telegram_bot.py 使用)
|
||
TelegramBotService = TrendTelegramBot
|