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+## 2026-05-25｜T165 Callback owner-review triage 可視化
+
+**背景**：
+
+- T164 已把 `no_related_owner_review` 轉為 read-only generated Work Item，並讓 Runs / Work Items 可互相導回。
+- 但 operator 仍需要在同一個 UI 直接看懂「目前跑到哪個階段、誰負責、能否 AI 自動處理、卡在哪裡」。
+- 本階段目標是補 `triage` 合約，不新增 DB 寫入、不改 incident/run/KM 狀態。
+
+**完成變更**：
+
+- `km_stale_completion_summary.work_item.triage` 新增 `km_stale_callback_owner_review_triage_v1`：
+  - `flow_stage=callback_observed_owner_review_link_missing`
+  - `ai_lead_agent=Hermes`
+  - `supporting_agents=[OpenClaw, ElephantAlpha]`
+  - `automation_state=manual_owner_review_required`
+  - `safe_to_auto_repair=false`
+  - `blocking_reason=no_matching_completion_item`
+  - `already_done` 與 `next_actions` 明確列出已完成節點與下一步。
+- `/zh-TW/awooop/work-items` 的 T164 工作項新增 triage evidence：
+  - 流程 / matching strategy。
+  - Hermes 主責與 OpenClaw / ElephantAlpha 協作。
+  - 自動化狀態與是否可安全自動修復。
+  - 卡點原因。
+- `/zh-TW/awooop/runs` 的 KM Owner Review callback evidence 同步顯示相同 triage。
+
+**本地驗證**：
+
+```text
+python3 -m py_compile apps/api/src/services/platform_operator_service.py apps/api/tests/test_awooop_operator_timeline_labels.py
+/Users/ogt/.pyenv/versions/3.11.7/bin/ruff check --select F,E9 apps/api/src/services/platform_operator_service.py apps/api/tests/test_awooop_operator_timeline_labels.py
+DATABASE_URL='postgresql+asyncpg://test:test@localhost:5432/test?ssl=disable' /Users/ogt/.pyenv/versions/3.11.7/bin/pytest apps/api/tests/test_awooop_operator_timeline_labels.py apps/api/tests/test_ai_governance_endpoints.py -q
+  -> 105 passed
+pnpm --filter @awoooi/web exec tsc --noEmit --incremental false
+pnpm --dir apps/web exec next lint --file 'src/app/[locale]/awooop/work-items/page.tsx' --file 'src/app/[locale]/awooop/runs/page.tsx'
+  -> exit 0, only pre-existing i18n literal warnings in runs page
+python3 -m json.tool apps/web/messages/zh-TW.json
+python3 -m json.tool apps/web/messages/en.json
+git diff --check
+```
+
+**production deploy / smoke**：
+
+```text
+Code commit:
+383a29a1 feat(governance): show callback owner review triage
+
+Deploy marker:
+38646830 chore(cd): deploy 383a29a [skip ci]
+
+Gitea Actions:
+3035 / run_number 2086 Code Review -> success
+3034 / run_number 2085 CD -> success
+  4012 tests -> success
+  4013 build-and-deploy -> success
+  4014 post-deploy-checks -> success
+
+Production API:
+GET https://awoooi.wooo.work/api/v1/platform/runs/callback-replies?project_id=awoooi&incident_id=INC-20260524-16109D&per_page=2
+  -> total=2, items=2
+  -> work_item.triage.schema_version=km_stale_callback_owner_review_triage_v1
+  -> flow_stage=callback_observed_owner_review_link_missing
+  -> ai_lead_agent=Hermes
+  -> automation_state=manual_owner_review_required
+  -> safe_to_auto_repair=false
+  -> blocking_reason=no_matching_completion_item
+
+Production frontend:
+https://awoooi.wooo.work/zh-TW/awooop/work-items?project_id=awoooi&work_item_id=km-callback-owner-review%3Aawoooi%3AINC-20260524-16109D&incident_id=INC-20260524-16109D
+  -> 流程 / 主責 / 自動化 / 卡點 visible
+  -> screenshot: /tmp/t165-work-items-callback-owner-review-triage-production-final.png
+
+https://awoooi.wooo.work/zh-TW/awooop/runs?project_id=awoooi&incident_id=INC-20260524-16109D&callback_reply_status=sent
+  -> KM Owner Review triage visible
+  -> no application error
+  -> screenshot: /tmp/t165-runs-callback-owner-review-triage-production-final.png
+```
+
+**目前整體進度**：
+
+- AwoooP 告警可觀測鏈：約 98.2%。
+- 低風險自動修復閉環：約 95%。
+- 前端 AI 自動化管理介面同步：約 94.5%。
+- CI/CD 通知與部署證據鏈：約 99%。
+- 治理告警可讀性 / 可處置性：約 92.5%。
+- KM owner-review / completion 可治理鏈：約 80%。
+- 完整 AI 自動化管理產品化：約 91.1%。
+
 ## 2026-05-25｜T164 Callback owner-review gap 轉為可追蹤 Work Item
 
 **背景**：